AutoNation Chrysler Dodge Jeep RAM Valencia

Craig Koellhoffer 2 months ago

We are very pleased with our purchase from Autonation Valencia. Ed the salesman didn't try to sell us a vehicle we weren't interested in. He only showed us cars that matched our criteria. Jonathan the sales manager made sure we were having the best experience, and James from Finance made the paperwork process as simple as possible. Pricing was very reasonable and there's no hard sell. If you find a vehicle you want at this dealer at a price you're willing to pay don't hesitate to talk to the AutoNation team.

Jonathan Ban 4 months ago

Wow! Wow!! Wow!!! I got an amazing DEALLLL And most of all family friendly service! After check all my local dealerships: Los Angeles/Sherman oaks, etc. I ended up at Valencia Ram because of Jonathan Booth! After being in the real estate business for so many years I believe I've learned how to tell who's a good guy and who's not over the phone just by talking to someone over the phone. 1st impressions DO COUNT! After calling around almost every Ram dealer with in a 200 miles radius!!!! And experience all the bait and switch tactics other dealerships sadly try to sell a car...... I found my "home dealership" at Ram Valencia thanks to Jonathan Booth. Long story short! He was HONEST, with me over the phone from the start! He went through the truck features I wanted And needed, even helped me figure out which truck options best fits my needs. He was warm, caring, and genuine!!! And no matter how much I negotiated 🤣🤣🤣🤩 He always kept it family friendly and gave me the best deal out there! I honestly only bought from Valencia because of Jonathan's amazing knowledge of the truck, it's options, and he was a cool guy do work him. I appreciate him. Plus! I didn't wanna lose money,

Veronica Garcia-Sanchez 4 months ago

I came in genuinely ready to buy a used 2018 Ford Edge ST, but the entire experience felt like a revolving door of sales tactics and manipulation attempts. Ryan the first salesman I spoke to especially relied on very obvious pressure tactics that were honestly hard to take seriously as someone who studied and reads behavior for a living. Not to mention, I was constantly passed between employees instead of dealing with one honest, consistent person, which immediately made the process feel disorganized and untrustworthy. The dealership’s pricing also felt misleading because the website out the door price did not clearly reflect an additional add-on package once discussions became more serious. They were also unwilling to negotiate despite the car having 94k miles, which means major maintenance services at 95k and 100k would realistically come up almost immediately for someone like me who drives for work full time. The car drove fine, but details like lingering rubber smell in the cabin after acceleration (that was brushed off by salesman) cracked side markers, missing tire valve stem caps, and white specks all over the black paint that were not easily removable made it clear the v

Steve 5 months ago

I had a great experience here. Huge thank you to Ryan and Andre for helping me find the car that felt right for me. They were both incredibly knowledgeable, patient, and genuinely friendly throughout the entire process. They made everything smooth and stress-free, and I never felt pressured at any point. Really appreciate their professionalism and support, highly recommend working with them if you’re looking for a new vehicle.

James Walters 5 months ago

I would award more than five stars if it were possible. I have purchased cars throughout my life from many dealerships including Chrysler, GMC, Chevy, various used car dealerships and Harley Davidson. Without a doubt, the car buying experience that had with AutoNation in Valencia was the best ever, hands down, second to none. I had the pleasure of working with more than one salesman they were all professional, kind, considerate, and knowledgeable. James, the general manager, treated me like I was a king. He satisfied all of my needs without hesitation. I had the opportunity to work with two different young men in the finance department. Neither one of them tried to put me in a high-pressure sales situation to get me to buy some special coating, or my serial number etched into my windows, or my engine block. It was an easy buying experience. The no haggle price and 5 day or 250 mile return policy is brilliant. I never thought I would take advantage of that, but I did. I got a great price on a great car. No high pressure sales tactics. Just friendly, kind, considerate, courteous, and knowledgeable staff. I’m gonna go back and visit just to say hello and thank you.I can’t say enough.